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NONDISCRIMINATION NOTIC AND LANGUAGE ASSISTANCE
© 2021 Kaiser Foundation Health Plan of Washington
Page last updated: Oct. 30, 2021 at 12 a.m. PT
H5050_XB0001844_50_21_C
NONDISCRIMINATION NOTIC AND LANGUAGE ASSISTANCE
© 2021 Kaiser Foundation Health Plan of Washington
Page last updated: Oct. 30, 2021 at 12 a.m. PT
H5050_XB0001844_50_21_C
NONDISCRIMINATION NOTIC AND LANGUAGE ASSISTANCE
© 2021 Kaiser Foundation Health Plan of Washington
Page last updated: Oct. 30, 2021 at 12 a.m. PT
H5050_XB0001844_50_21_C
Care that meets you where you are
When you're a member, you get access to our doctors and facilities — conveniently located near where you live, work and play. And when you can't come to us, you can get care virtually or have most prescriptions delivered.
117.8M
Virtual Connections
between members and their care teams in 2021*
12.6M
Members
covered for care needs in mind and body
42.5M
Prescription Deliveries
to members' homes in 2021
23,656
Doctors and Specialists
connected to easily share the latest medical advancements
773
Hospitals and Medical offices
with many services often under one roof, so you can get everything done quickly
9
Areas
to get Kaiser Permanente care in person - California, Colorado, Georgia, Hawaii, Maryland, Oregon, Virginia, Washington, and Washington D.C.
*Source: Kaiser Permanente Telehealth Insights Dashboard. Doctor and facility counts include affiliated medical professionals and locations.
NONDISCRIMINATION NOTIC AND LANGUAGE ASSISTANCE
© 2021 Kaiser Foundation Health Plan of Washington
Page last updated: Oct. 30, 2021 at 12 a.m. PT
H5050_XB0001844_50_21_C
Quality care with you at the center
Your doctor will build a care plan based on your needs and work with your care team to deliver high-quality, personalized care.
Preventive care to keep you healthy
Specialty care when you need it
Support for ongoing conditions
Get care in your language — with multilingual doctors and phone interpretation in more than 150 languages.
We've helped deliver millions of COVID-19 vaccines to our members, communities and underserved areas. Visit kp.org/covidvaccine to search vaccine appointments.
Quality care when you need it
Same-day, next-day, and weekend appointments are available at most locations and by phone and video.1
Visit us in person at a location near you.
Talk to a health care professional by phone or video.1
24-hour virtual care on your schedule
If a trip to the doctor's office doesn't fit your schedule, it's easy to get fast, personalized support — daytime, nighttime, anytime.
- Schedule a phone or video visit with a doctor or clinician1
- Get 24/7 care advice by phone
- Use our e-visit questionnaire to get personalized care advice for certain conditions, order many tests and get some prescriptions online
Save time
and money
Telehealth is covered at no cost with most plans.2
1. When appropriate and available. If you travel out of state, phone appointments and video visits may not be available due to state laws that may prevent licensed clinicians from providing care across state lines. Laws differ by state. 2. High deductible health plans may require a copay or coinsurance for phone and video visits.
Get seamless care with the help of your electronic health record
Share your health history and any concerns with your personal doctor.
Your doctor coordinates your care, so you don't have to worry about where to go or who to call next.
Future care teams have a full picture of your health history - without you having to repeat your story.
With your health records in hand, your care team knows your needs in the moment and reminds you to schedule checkups and tests. Plus, you can view your records 24/7.
A better experience from the start
Search profiles to find the right doctor
Our online doctor profiles let you browse the many doctors and locations in your area, even before you enroll. So you can join knowing you’ve found a doctor who fits your needs. |
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Transition your care seamlessly
Easily move prescriptions and schedule a visit with a doctor who’s close to your home, work, or school. From day one, you’ll have the support you need to help reach your health goals. |
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Connect to care online
After you enroll, create an account at kp.org or download the Kaiser Permanente app. Then manage your health on your schedule — whenever, wherever. |
NONDISCRIMINATION NOTIC AND LANGUAGE ASSISTANCE
© 2021 Kaiser Foundation Health Plan of Washington
Page last updated: Oct. 30, 2021 at 12 a.m. PT
H5050_XB0001844_50_21_C
Convenient ways to get what you need
Good health goes beyond the doctor’s office. Manage your care 24/7 with the Kaiser Permanente app or at kp.org.1
Stay on top of your health2
- Schedule or cancel vaccinations and routine appointments
- Email your doctor's office with nonurgent questions
- Order a COVID-19 self-test
- See most test results
- Read your doctor's notes
Fill prescriptions2
- Have most prescriptions delivered directly to your front door
- Get same-day or next-day delivery for an additional fee3
- Order them for same-day pickup
1. To use the Kaiser Permanente app, you must be a member registered on kp.org. 2. These features are available when you get care from Kaiser Permanente facilities. 3. Same-day and next-day prescription delivery services may be available for an additional fee. These services aren’t covered under your health plan benefits and may be limited to specific prescription drugs, pharmacies, and areas. Order cutoff times and delivery days may vary by pharmacy location. Kaiser Permanente isn’t responsible for delivery delays by mail carriers. Kaiser Permanente may discontinue same-day and next-day prescription delivery services at any time without notice and other restrictions may apply. Medi-Cal and Medicaid beneficiaries should ask their pharmacy for more information about prescriptions.
Convenient ways to get the care you need
You have flexible options to get care beyond the doctor’s office — and you can manage your care anytime with the Kaiser Permanente app or at kp.org.
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Video or phone appointment Schedule a face-to-face video visit or phone appointment with a Kaiser Permanente clinician.1 |
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Appointments |
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24/7 advice Get on-demand support with 24/7 care advice by phone. |
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Prescription delivery |
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E-visit Use our online symptom checker for certain conditions and get personalized care advice within a few hours. |
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Email |
Visit kp.org/getcare to learn more.
1. When appropriate and available.
2. Available when you get care from Kaiser Permanente facilities.
NONDISCRIMINATION NOTIC AND LANGUAGE ASSISTANCE
© 2021 Kaiser Foundation Health Plan of Washington
Page last updated: Oct. 30, 2021 at 12 a.m. PT
H5050_XB0001844_50_21_C
NONDISCRIMINATION NOTIC AND LANGUAGE ASSISTANCE
© 2021 Kaiser Foundation Health Plan of Washington
Page last updated: Oct. 30, 2021 at 12 a.m. PT
H5050_XB0001844_50_21_C
Added support - for all that is you1
ClassPass reduced rates on fitness classes
Self-care apps Calm and myStrength
Wellness Coaching by Phone
Online healthy lifestyle programs, videos, podcasts, recipes, and more
Reduced rates on specialty care services like acupuncture, chiropractic care, massage therapy, and gym memberships
On-site and virtual health education classes and support groups2
Seasonal farmers markets3
1. These services aren’t covered under your health plan benefits and aren’t subject to the terms set forth in your Evidence of Coverage or other plan documents. These services may be discontinued at any time without notice. 2. Classes vary at each location and some may require a fee. 3. Not available in all areas.
24/7 emotional support coaching app
The Ginger app offers 1-on-1 support for many common challenges - like anxiety, stress, low mood, relationship issues, and more. Adult members can use the app for 90 days a year at no cost.
What can you do with Ginger?
- Text with a coach anytime, anywhere, 24/7 for 90 days
- Discuss goals, share challenges and create an action plan with your coach
- Get personalized, interactive skill-building tools from a library of more than 200 activities
- View recaps from each texting session, track progress and work with your coach to adjust your action plan as needed
*Sarah Kunkle et al., “Association Between Care Utilization and Anxiety Outcomes in an On-Demand Mental Health System: Retrospective Observational Study,” Journal of Medical Internet Research, January 2021. This service isn’t covered under your health plan benefits and isn’t subject to the terms set forth in your Evidence of Coverage or other plan documents. It may be discontinued at any time without notice.
Extras for your mind and body
Get moving with fitness options that fit your schedule and lifestyle, including Pilates, dance, boxing, cardio, strength training, and yoga.
- Reduced rates on fitness classes - Take online and in-person classes from top fitness studios
- Online video workouts at no cost - 4,000+ on-demand fitness classes
Calm uses meditation and mindfulness to help lower stress, reduce anxiety, and improve sleep quality. Available at no cost.
- A new 10-minute Daily Calm meditation every day
- Guided meditations for anxiety, stress, gratitude, and more
- Sleep Stories (soothing bedtime tales for grown-ups)
Extras for total health
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Adult members can use meditation and mindfulness to build mental resilience, reduce stress, and improve sleep. |
Adult members can set mental health goals, track progress, and get support managing depression, anxiety, and more. |
Choose from thousands of on-demand workout videos and get reduced rates on in-person classes. |
myStrength® is a trademark of Livongo Health, Inc., a wholly owned subsidiary of Teladoc Health, Inc.
Make the most of your membership1
Acupuncture, massage
therapy, chiropractic care
Reduced rates on
gym memberships
Healthy lifestyle
programs
Wellness
coaching
Enjoy reduced rates on services
to help you stay healthy
Stay active by joining a
local fitness center, plus
enjoy thousands of digital
workout videos.
Connect to better health
with online programs to help
you lose weight, quit smoking,
reduce stress, and more.
Get help reaching your
health goals by working
one-on-one with a wellness
coach by phone.
1. These services aren't covered under your health plan benefits and aren't subject to the terms set forth in your Evidence of Coverage or other plan documents. These services may be discontinued at any time without notice.
NONDISCRIMINATION NOTIC AND LANGUAGE ASSISTANCE
© 2021 Kaiser Foundation Health Plan of Washington
Page last updated: Oct. 30, 2021 at 12 a.m. PT
H5050_XB0001844_50_21_C
NONDISCRIMINATION NOTIC AND LANGUAGE ASSISTANCE
© 2021 Kaiser Foundation Health Plan of Washington
Page last updated: Oct. 30, 2021 at 12 a.m. PT
H5050_XB0001844_50_21_C
NONDISCRIMINATION NOTIC AND LANGUAGE ASSISTANCE
© 2021 Kaiser Foundation Health Plan of Washington
Page last updated: Oct. 30, 2021 at 12 a.m. PT
H5050_XB0001844_50_21_C