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Get great care and the resources you need to live healthier — all in one convenient place with Kaiser Permanente.
Questions about Kaiser Permanente?
Call 1-800-324-9208 (TTY 711), Monday - Friday, 7 a.m. to 6 p.m. Pacific time. Or chat live with one of our online advisors.
Ready to enroll?
Visit https://www.loandepotlivewell.com/enroll to make your benefit elections.
For Benefit questions; please contact the loanDepot Benefits Department at 1-844-436-7169
Already a Kaiser Permanente member?
Back to Welcome
Get to know us
Connected care
Joining is easy
One of the Nation's Largest Health Plans
Continue to Care made easy
Kaiser Permanente was founded on the idea that health isn't an industry. It's a cause. Three ways we bring that to life: convenience, integration, and quality care. Watch this video to learn more.
Your doctors, hospitals, and health plan work together to make exceptional health care easy to get. That means you’ll have peace of mind knowing care for your total health is there when and where you need it — from your doctor’s office to your living room.
To see what it’s like to be a member, visit kp.org/myhealthyplace.
Search profiles to find the right doctor
Our online doctor profiles let you browse the many doctors and locations in your area, even before you enroll. So you can join knowing you’ve found a doctor who fits your needs. |
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Transition your care seamlessly
Easily move prescriptions and schedule a visit with a doctor who’s close to your home, work, or school. From day one, you’ll have the support you need to help reach your health goals. |
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Connect to care online
After you enroll, create an account at kp.org or download the Kaiser Permanente app. Then manage your health on your schedule — whenever, wherever. |
Already enrolled in Kaiser Permanente? Visit kp.org/newmember to get started.
When you're a member, you get access to our doctors and facilities — conveniently located near where you live, work and play. And when you can't come to us, you can get care virtually or have most prescriptions delivered.
between members and their care teams in 2021*
covered for care needs in mind and body
to members' homes in 2021
connected to easily share the latest medical advancements
with many services often under one roof, so you can get everything done quickly
to get Kaiser Permanente care in person - California, Colorado, Georgia, Hawaii, Maryland, Oregon, Virginia, Washington, and Washington D.C.
*Source: Kaiser Permanente Telehealth Insights Dashboard. Doctor and facility counts include affiliated medical professionals and locations.
Back to Why choose us?
Personalized for you
Seamless care
Quality care when you need it
New member onboarding
Continue to Getting care
Your doctor will build a care plan based on your needs and work with your care team to deliver high-quality, personalized care.
Preventive care to keep you healthy
Specialty care when you need it
Support for ongoing conditions
Get care in your language — with multilingual doctors and phone interpretation in more than 150 languages.
We've helped deliver millions of COVID-19 vaccines to our members, communities and underserved areas. Visit kp.org/covidvaccine to search vaccine appointments.
Share your health history and any concerns with your personal doctor.
Your doctor coordinates your care, so you don't have to worry about where to go or who to call next.
Future care teams have a full picture of your health history - without you having to repeat your story.
With your health records in hand, your care team knows your needs in the moment and reminds you to schedule checkups and tests. Plus, you can view your records 24/7.
Same-day, next-day, and weekend appointments are available at most locations and by phone and video.1
Visit us in person at a location near you.
Talk to a health care professional by phone or video.1
If a trip to the doctor's office doesn't fit your schedule, it's easy to get fast, personalized support — daytime, nighttime, anytime.
1. When appropriate and available. If you travel out of state, phone appointments and video visits may not be available due to state laws that may prevent licensed clinicians from providing care across state lines. Laws differ by state. 2. High deductible health plans may require a copay or coinsurance for phone and video visits.
It’s easy to get started as a Kaiser Permanente member
Visit kp.org/newmember to get started on the path to great health. We’ll guide you through each step, so you get the care you need without missing a beat.
Once you create your kp.org online account, you can conveniently schedule routine appointments, fill most prescriptions, email your doctor's office with nonurgent questions, and so much more. You can also access your Digital ID card when you use the Kaiser Permanente app on your mobile devices.
Find a doctor who's right for you. Start by selecting a convenient facility, then browse our online doctor profiles. You can search by gender, languages spoken, education, and more. Each covered family member can choose their own personal doctor. You can also change your doctor at any time.
It's easy to move your prescriptions to Kaiser Permanente or discuss them with a doctor, so you'll have what you need to reach your health goals. Once your coverage starts, follow the steps online to transition your prescriptions, and we'll guide you through the process.
You have many ways to connect to quality care, when and where it's convenient for you. You can schedule routine appointments online, with our app, or by phone. You can also call us 24/7 for medical advice. For details on getting care when you're away from home, visit kp.org/travel.
Look for communications throughout your first year as a member, highlighting information about your benefits, getting care and other Kaiser Permanente services!
Get started at kp.org/newmember
*These features are available when you get care from Kaiser Permanente facilities. Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii • Kaiser Foundation Health Plan of Colorado • Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 • Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc., in Maryland, Virginia, and Washington, D.C., 2101 E. Jefferson St., Rockville, MD 20852 • Kaiser Foundation Health Plan of the Northwest, 500 NE Multnomah St., Suite 100, Portland, OR 97232 • Kaiser Foundation Health Plan of Washington or Kaiser Foundation Health Plan of Washington Options, Inc., 1300 SW 27th St., Renton, WA 98057
Back to Care made easy
Care your way
While traveling
Using telehealth
Convenient ways to get what you need
Chronic conditions
Mental health
Maternity care
Cardiac care
Cancer care
Continue to Healthy resources
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Video or phone appointment Schedule a face-to-face video visit or phone appointment with a Kaiser Permanente clinician.1 |
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Appointments |
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24/7 advice Get on-demand support with 24/7 care advice by phone. |
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Prescription delivery |
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E-visit Use our online symptom checker for certain conditions and get personalized care advice within a few hours. |
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Email |
Visit kp.org/getcare to learn more.
1. When appropriate and available.
2. Available when you get care from Kaiser Permanente facilities.
Just call us or go online:
24/7 Away from Home Travel Line: 951-268-3900***
*The Cigna PPO Network refers to the health care providers (doctors, hospitals, specialists) contracted as part of the Cigna PPO for Shared Administration.
The Cigna PPO Network is not available to HMO and EPO members enrolled in coverage issued by Kaiser Foundation Health Plan of Washington and Kaiser Foundation Health Plan of Washington Options, Inc.
Cigna is an independent company and not affiliated with Kaiser Foundation Health Plan, Inc., and its subsidiary health plans. Access to the Cigna PPO Network is available through Cigna's contractual relationship with the Kaiser Permanente health plans. The Cigna PPO Network is provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc.
**Cigna, MinuteClinic, and Concentra coverage varies by plan
***This number can be dialed inside and outside the United States. Before the phone number, dial “001” for landlines and “+1” for mobile lines if you’re outside the United States. Long-distance charges may apply, and we can’t accept collect calls. The phone line is closed on major holidays (New Year’s Day, Easter, Memorial Day, July Fourth, Labor Day, Thanksgiving, and Christmas). It closes early the day before a holiday at 10 p.m. Pacific time (PT), and it reopens the day after a holiday at 4 a.m. PT.
You may not always feel like you have time to visit the doctor. So our doctors are committed to getting you care however it works best for you - from home, work, or in person.
Good health goes beyond the doctor’s office. Manage your care 24/7 with the Kaiser Permanente app or at kp.org.1
Stay on top of your health2
Fill prescriptions2
1. To use the Kaiser Permanente app, you must be a member registered on kp.org. 2. These features are available when you get care from Kaiser Permanente facilities. 3. Same-day and next-day prescription delivery services may be available for an additional fee. These services aren’t covered under your health plan benefits and may be limited to specific prescription drugs, pharmacies, and areas. Order cutoff times and delivery days may vary by pharmacy location. Kaiser Permanente isn’t responsible for delivery delays by mail carriers. Kaiser Permanente may discontinue same-day and next-day prescription delivery services at any time without notice and other restrictions may apply. Medi-Cal and Medicaid beneficiaries should ask their pharmacy for more information about prescriptions.
When you’re managing a condition, you want to prioritize your health — not worry about whether your treatment will be covered. At Kaiser Permanente, your care and coverage are combined, so you can just focus on yourself. We’ll handle the rest.
Personalized support
Get help for a wide range of conditions, like anxiety, depression, substance use disorder, and autism spectrum disorders.
Specialized care teams
Find care with psychiatrists, psychologists, marriage and family therapists, and more.
No referrals needed
Make an appointment for therapy within Kaiser Permanente without a referral.
Learn more at kp.org/mentalhealth
A dedicated prenatal care team
Doctors and nurses help keep you and your baby healthy and empower you to make decisions.
A personalized birth plan
We’ll help you have the safe, positive experience you want, starting with your first appointment.
Care and support every step of the way
From virtual and in-person tours of our private birthing suites to classes* and online resources to help answer the many questions of expecting parents.
Learn more at kp.org/maternitycare.
*Classes vary by location. Some classes may require a fee
Your heart health matters to us. Through evidence-based treatments and comprehensive care and support, we help many members with heart disease live longer, healthier lives. And our approach to prevention helps others avoid heart disease altogether.
Learn more at kp.org/cardiaccare
We treat over 500,000 cancer patients each year.* This means our doctors and specialists have a wealth of experience and expertise in cancer prevention, treatment, and recovery. Throughout your cancer care journey, you’re at the center of everything we do.
Learn more at kp.org/cancercare
*"Destination Health: Stopping Cancer Before It Starts,” Permanente.org, January 21, 2020.
Among the highest-rated health plans in California — 5 years in a row1
Of the 22 commercial health plans in California rated by the National Committee for Quality Assurance, our plans are among the top-rated in the state for the fifth year in a row.2
Leading California in 83 effectiveness-of-care measures3
In 2020, Kaiser Permanente was the top performer in 83 HEDIS® (Healthcare Effectiveness Data and Information Set) effectiveness-of-care measures — the most of any health plan in the state.
"Excellent" ratings for overall quality of clinical care4
For a record-setting 13th year in a row, we’re the only plan to get perfect scores for clinical quality on the California Office of the Patient Advocate’s Health Care Quality Report Card.
1. National Committee for Quality Assurance, 2015–2019.
2. Note: Due to COVID-19, NCQA won’t release updated 2020–2021 Health Plan Ratings for any product line.
3. NCQA Quality Compass, 2020.
4. Health Care Quality Report Card, 2009–21, California Office of the Patient Advocate. 2020–21 results are based on 2019 performance data. View the complete report at: reportcard.opa.ca.gov/rc/HMO_PPOCombined.aspx
Top-rated health plan in Hawaii1
The National Committee for Quality Assurance has rated our commercial health plan in Hawaii as the state’s top plan — and ours has been among the highest-rated plans in the state 5 years in a row.2
Moanalua Medical Center
2020 Women’s Choice Award; one of America’s Best Hospitals for cancer, obstetrics, and bariatric care3
1. NCQA Private Health Insurance Ratings, 2015–2020.
2. Note: Due to COVID-19, NCQA won’t release updated 2020–2021 Health Plan Ratings for any product line.
3. WomenCertified Inc., 2020.
Back to Specialty Care
Added support - for all that is you
24/7 emotional support coaching app
Extras for your mind and body
Wellness options
Mind and body
Continue to Medical Plan Offering
ClassPass reduced rates on fitness classes
Self-care apps Calm and myStrength
Wellness Coaching by Phone
Online healthy lifestyle programs, videos, podcasts, recipes, and more
Reduced rates on specialty care services like acupuncture, chiropractic care, massage therapy, and gym memberships
On-site and virtual health education classes and support groups2
Seasonal farmers markets3
1. These services aren’t covered under your health plan benefits and aren’t subject to the terms set forth in your Evidence of Coverage or other plan documents. These services may be discontinued at any time without notice. 2. Classes vary at each location and some may require a fee. 3. Not available in all areas.
The Ginger app offers 1-on-1 support for many common challenges - like anxiety, stress, low mood, relationship issues, and more. Adult members can use the app for 90 days a year at no cost.
What can you do with Ginger?
*Sarah Kunkle et al., “Association Between Care Utilization and Anxiety Outcomes in an On-Demand Mental Health System: Retrospective Observational Study,” Journal of Medical Internet Research, January 2021. This service isn’t covered under your health plan benefits and isn’t subject to the terms set forth in your Evidence of Coverage or other plan documents. It may be discontinued at any time without notice.
Get moving with fitness options that fit your schedule and lifestyle, including Pilates, dance, boxing, cardio, strength training, and yoga.
Calm uses meditation and mindfulness to help lower stress, reduce anxiety, and improve sleep quality. Available at no cost.
Enjoy reduced rates on services
to help you stay healthy
Stay active by joining a
local fitness center, plus
enjoy thousands of digital
workout videos.
Connect to better health
with online programs to help
you lose weight, quit smoking,
reduce stress, and more.
Get help reaching your
health goals by working
one-on-one with a wellness
coach by phone.
1. These services aren't covered under your health plan benefits and aren't subject to the terms set forth in your Evidence of Coverage or other plan documents. These services may be discontinued at any time without notice.
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Adult members can use meditation and mindfulness to build mental resilience, reduce stress, and improve sleep.
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Adult members can set mental health goals, track progress, and get support managing depression, anxiety, and more.
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Choose from thousands of on-demand workout videos and get reduced rates on in-person classes.
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myStrength® is a trademark of Livongo Health, Inc., a wholly owned subsidiary of Teladoc Health, Inc.
Back to Healthy resources
Northern California plan summary
Southern California plan summary
Hawaii plan summary
Continue to Locations
Effective Date | 1/1/2023 |
Annual Deductible | |
Individual / Family | $500 Individual / $1,000 Family (Embedded) |
Maximum Out-Of-Pocket | |
Individual / Family | $2,000 Individual / $4,000 Family (Embedded) |
Maximum Lifetime Benefit | Unlimited |
Grandfathered Status | Not Applicable |
Hospital Inpatient | |
Services Rendered while Hospitalized | $200 per admission after Plan Deductible |
Maternity Inpatient | $200 per admission after Plan Deductible |
Outpatient | |
Primary Care | $30 per visit (Plan Deductible does not apply) |
Urgent Care | $30 per visit (Plan Deductible does not apply) |
Specialist | $40 per visit (Plan Deductible does not apply) |
Well-child & Preventive Care visits | No charge |
Routine Prenatal Care | No charge |
Outpatient Surgery | $100 per procedure after Plan Deductible |
Therapies (PT/OT/ST) | $30 per visit (Plan Deductible does not apply) (Unlimited Visits) |
X-rays and Lab Tests | X-ray No Charge (Plan Deductible does not apply); Lab No Charge (Plan Deductible does not apply) |
Advanced Imaging (CT / MRI / PET) | $100 per encounter (Plan Deductible does not apply) |
Ambulance | $100 per trip (Plan Deductible does not apply) |
Emergency Department Visits | $150 per visit after Plan Deductible waived if admitted |
Outpatient Prescription Drugs | |
Generic Drugs | $10 Copay Retail (Plan Deductible does not apply), $20 Copay Mail Order (Plan Deductible does not apply) |
Brand Drugs | $25 Copay Retail (Plan Deductible does not apply), $50 Copay Mail Order (Plan Deductible does not apply) |
Non-preferred Drugs | $25 Copay Retail (Plan Deductible does not apply), $50 Copay Mail Order (Plan Deductible does not apply) |
Specialty Drugs | $250 Copay (Plan Deductible does not apply) |
Pharmacy Deductible | None |
Days Supply | Retail Plan Pharmacy: up to a 30-day supply, Mail Order Plan Pharmacy: up to a 100-day supply |
Outpatient Prescription Drugs - Mail Order | |
Generic Drugs | $20 Copay Mail Order (Plan Deductible does not apply) |
Brand Drugs | $50 Copay Mail Order (Plan Deductible does not apply) |
Non-preferred Drugs | $50 Copay Mail Order (Plan Deductible does not apply) |
Specialty Drugs | $250 Copay (Plan Deductible does not apply) |
Pharmacy Deductible | None |
Days Supply | Mail Order Plan Pharmacy: up to a 100-day supply |
Mental Health Services | |
Inpatient psychiatric care | $200 per admission after Plan Deductible |
Outpatient individual therapy visits | $30 per visit (Plan Deductible does not apply) |
Outpatient group therapy visits | $15 per visit (Plan Deductible does not apply) |
Substance Use Services | |
Inpatient detoxification | $200 per admission after Plan Deductible |
Outpatient individual therapy visits | $30 per visit (Plan Deductible does not apply) |
Outpatient group therapy visits | $15 per visit (Plan Deductible does not apply) |
Infertility Services | |
Covered Services Related to the Diagnosis and Treatment of Infertility | Not Covered |
Infertility Drugs Included | Not Covered |
Additional Benefits | |
Durable Medical Equipment | 20% Coinsurance (Plan Deductible does not apply) |
Skilled Nursing Facility | $200 per day after Plan Deductible limited to 120 days per benefit period |
Home Health | $30 per visit (Plan Deductible does not apply) limited to 100 visits per year |
Hospice Care | No Charge (Plan Deductible does not apply) |
Vision Exam | No Charge (Plan Deductible does not apply) |
Other Benefits | |
Hearing aids | $2000 allowance / 1 device per ear / every 36 months (Plan Deductible does not apply) |
Chiropractic | $30 per visit / limited to 30 visits per year (Plan Deductible does not apply) |
Acupuncture | $30 per visit / limited to 30 visits per year (Plan Deductible does not apply) |
Bariatric surgery | $200 per admission after Plan Deductible |
Vision Hardware | Not included |
1. Please refer to EOC documents for a complete explanation of benefits. | |
2. Kaiser predominately uses Permanente exclusive providers. In certain instances, Kaiser will refer to out of network providers (i.e.: COEs) and benefits are paid as if in network (KP authorization is required). Worldwide emergency and urgent care are covered as if in network. | |
3. For questions regarding pre-authorization requirements for specific services, please consult your Certificate of Coverage or Evidence of Coverage |
Effective Date | 1/1/2023 |
Annual Deductible | |
Individual / Family | $500 Individual / $1,000 Family (Embedded) |
Maximum Out-Of-Pocket | |
Individual / Family | $2,000 Individual / $4,000 Family (Embedded) |
Maximum Lifetime Benefit | Unlimited |
Grandfathered Status | Not Applicable |
Hospital Inpatient | |
Services Rendered while Hospitalized | $200 per admission after Plan Deductible |
Maternity Inpatient | $200 per admission after Plan Deductible |
Outpatient | |
Primary Care | $30 per visit (Plan Deductible does not apply) |
Urgent Care | $30 per visit (Plan Deductible does not apply) |
Specialist | $40 per visit (Plan Deductible does not apply) |
Well-child & Preventive Care visits | No Charge (Plan Deductible does not apply) |
Routine Prenatal Care | No Charge (Plan Deductible does not apply) |
Outpatient Surgery | $100 per procedure after Plan Deductible |
Therapies (PT/OT/ST) | $30 per visit (Plan Deductible does not apply) (Unlimited Visits) |
X-rays and Lab Tests | X-ray No Charge (Plan Deductible does not apply); Lab No Charge (Plan Deductible does not apply) |
Advanced Imaging (CT / MRI / PET) | $100 per encounter (Plan Deductible does not apply) |
Ambulance | $100 per trip (Plan Deductible does not apply) |
Emergency Department Visits | $150 per visit after Plan Deductible waived if admitted |
Outpatient Prescription Drugs | |
Generic Drugs | $10 Copay Retail (Plan Deductible does not apply), $20 Copay Mail Order (Plan Deductible does not apply) |
Brand Drugs | $25 Copay Retail (Plan Deductible does not apply), $50 Copay Mail Order (Plan Deductible does not apply) |
Non-preferred Drugs | $25 Copay Retail (Plan Deductible does not apply), $50 Copay Mail Order (Plan Deductible does not apply) |
Specialty Drugs | $250 Copay (Plan Deductible does not apply) |
Pharmacy Deductible | None |
Days Supply | Retail Plan Pharmacy: up to a 30-day supply, Mail Order Plan Pharmacy: up to a 100-day supply |
Outpatient Prescription Drugs - Mail Order | |
Generic Drugs | $20 Copay Mail Order (Plan Deductible does not apply) |
Brand Drugs | $50 Copay Mail Order (Plan Deductible does not apply) |
Non-preferred Drugs | $50 Copay Mail Order (Plan Deductible does not apply) |
Specialty Drugs | $250 Copay (Plan Deductible does not apply) |
Pharmacy Deductible | None |
Days Supply | Mail Order Plan Pharmacy: up to a 100-day supply |
Mental Health Services | |
Inpatient psychiatric care | $200 per admission after Plan Deductible |
Outpatient individual therapy visits | $30 per visit (Plan Deductible does not apply) |
Outpatient group therapy visits | $15 per visit (Plan Deductible does not apply) |
Substance Use Services | |
Inpatient detoxification | $200 per admission after Plan Deductible |
Outpatient individual therapy visits | $30 per visit (Plan Deductible does not apply) |
Outpatient group therapy visits | $15 per visit (Plan Deductible does not apply) |
Infertility Services | |
Covered Services Related to the Diagnosis and Treatment of Infertility | Not Covered |
Infertility Drugs Included | Not Covered |
Additional Benefits | |
Durable Medical Equipment | 20% Coinsurance (Plan Deductible does not apply) |
Skilled Nursing Facility | $200 per day after Plan Deductible limited to 120 days per benefit period |
Home Health | $30 per visit (Plan Deductible does not apply) limited to 100 visits per year |
Hospice Care | No charge |
Vision Exam | No charge |
Other Benefits | |
Hearing aids | $2000 allowance / 1 device per ear / every 36 months (Plan Deductible does not apply) |
Chiropractic | $30 per visit / limited to 30 visits per year (Plan Deductible does not apply) |
Acupuncture | $30 per visit / limited to 30 visits per year (Plan Deductible does not apply) |
Bariatric surgery | $200 per admission after Plan Deductible |
Vision Hardware | Not included |
1. Please refer to EOC documents for a complete explanation of benefits. | |
2. Kaiser predominately uses Permanente exclusive providers. In certain instances, Kaiser will refer to out of network providers (i.e.: COEs) and benefits are paid as if in network (KP authorization is required). Worldwide emergency and urgent care are covered as if in network. | |
3. For questions regarding pre-authorization requirements for specific services, please consult your Certificate of Coverage or Evidence of Coverage |
Effective Date | 1/1/2023 |
Annual Deductible | |
Individual / Family | None |
Maximum Out-Of-Pocket | |
Individual / Family | $2,500 Individual / $7,500 Family (Embedded) |
Maximum Lifetime Benefit | Unlimited |
Grandfathered Status | Not Applicable |
Hospital Inpatient | |
Services Rendered while Hospitalized | 10% coinsurance |
Maternity Inpatient | No Charge |
Outpatient | |
Primary Care | $15 per visit; No charge for children 0-17 |
Urgent Care | $15 per visit (within service area); 20% of applicable charges (outside of service area) |
Specialist | $15 per visit |
Well-child & Preventive Care visits | No charge |
Routine Prenatal Care | No charge |
Outpatient Surgery | 10% coinsurance |
Therapies (PT/OT/ST) | $15 per visit (unlimited visits) |
X-rays and Lab Tests | $15 per encounter, Lab $15 per encounter, |
Advanced Imaging (CT / MRI / PET) | 20% coinsurance |
Ambulance | 20% coinsurance |
Emergency Department Visits | $100 per visit; waived if admitted |
Outpatient Prescription Drugs | |
Generic Drugs | $10 copay retail, $20 copay mail order, maintenance drugs: $3 copay retail, $6 copay mail order |
Brand Drugs | $45 copay retail, $90 copay mail order |
Non-preferred Drugs | $45 copay retail, $90 copay mail order |
Specialty Drugs | $200 copay |
Pharmacy Deductible | None |
Days Supply | Retail Plan Pharmacy: up to a 30-day supply, Mail Order Plan Pharmacy: up to a 90-day supply |
Outpatient Prescription Drugs - Mail Order | |
Generic Drugs | $20 copay mail order, maintenance drugs |
Brand Drugs | $90 |
Non-preferred Drugs | $90 |
Specialty Drugs | $200 |
Pharmacy Deductible | None |
Days Supply | Mail Order Plan Pharmacy: up to a 90-day supply |
Mental Health Services | |
Inpatient psychiatric care | 10% coinsurance |
Outpatient individual therapy visits | $15 |
Outpatient group therapy visits | $15 per visit |
Substance Use Services | |
Inpatient detoxification | $250 per admission |
Outpatient individual therapy visits | $25 per visit |
Outpatient group therapy visits | $12 per visit |
Infertility Services | |
Covered Services Related to the Diagnosis and Treatment of Infertility | $15 per visit; 20% Coinsurance IVF limited to 1 cycle per lifetime. Includes Infertility drugs. |
Infertility Drugs Included | Includes Infertility drugs |
Additional Benefits | |
Durable Medical Equipment | 20% coinsurance |
Skilled Nursing Facility | 10% coinsurance limited to 120 days per benefit period |
Home Health | No Charge |
Hospice Care | No charge |
Vision Exam | $15 per visit |
Other Benefits | |
Hearing aids | 60% Coinsurance/1 device per ear/every 36 months |
Chiropractic | Not included |
Acupuncture | Not included |
Bariatric surgery | 10% Coinsurance |
Vision Hardware | $150 allowance/every 12 months and pediatric $0 allowance/every 12 months |
Dental | Not included |
1. Please refer to EOC documents for a complete explanation of benefits. | |
2. Kaiser predominately uses Permanente exclusive providers. In certain instances, Kaiser will refer to out of network providers (i.e.: COEs) and benefits are paid as if in network (KP authorization is required). Worldwide emergency and urgent care are covered as if in network. | |
3. For questions regarding pre-authorization requirements for specific services, please consult your Certificate of Coverage or Evidence of Coverage |
Back to Medical Plan Offering
Virtual tour
N. California facilities
S. California facilities
S. California updates
N. California updates
Hawaii facilities
Hawaii updates
Continue to Get answers
Experience how we make health care simpler and more convenient. No matter where you are, you can explore our facilities, learn about our specialty care and telehealth services, and watch short videos about our members and care teams.
Take a virtual tour.
Call 1-800-324-9208 (TTY 711), Monday through Friday, 7 a.m. to 6 p.m. Pacific time. Or chat live with one of our online advisors.
Ready to enroll?
Visit https://www.loandepotlivewell.com/enroll to make your benefit elections.
For Benefit questions; please contact the loanDepot Benefits Department at 1-844-436-7169
Already a Kaiser Permanente Member?
Sign in, register at kp.org or scroll down to contact Member Services for your area:
California
Call 24 hours a day, 7 days a week (closed holidays)
Hawaii
Monday through Friday, 8 a.m. to 5 p.m. and Saturday, 8 a.m. to 12 p.m. (closed holidays)