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NONDISCRIMINATION NOTIC AND LANGUAGE ASSISTANCE
© 2021 Kaiser Foundation Health Plan of Washington
Page last updated: Oct. 30, 2021 at 12 a.m. PT
H5050_XB0001844_50_21_C
Having the right health care partner is important because staying healthy helps ensure that you don’t miss any of life’s special moments. At Kaiser Permanente, we believe that staying healthy is about connections. Connections to top doctors, convenient locations, and innovative technology, all working together to provide you with the care you need, when you need it.
Already a Kaiser Permanente member?
Transition Your Care Seamlessly
Call the Transition of Care Team at 808-643-5744 (TTY 711), Monday through Friday, 8 a.m. to 5 p.m. HST or complete our online Transition of Care Form at bit.ly/caretransition.
Our dedicated transition team can help you:
Share your health history and any concerns with your personal doctor.
Your doctor coordinates your care, so you don't have to worry about where to go or who to call next.
Future care teams have a full picture of your health history — without you having to repeat
your story.
With your health records in hand, your care team knows your needs in the moment and reminds you to schedule checkups and tests. Plus, you can view your records 24/7.2
1. Affiliated providers may or may not have access to your Kaiser Permanente electronic health records.
2. These services available when you receive care in Kaiser Permanente medical offices.
Share your health history and any concerns with your personal doctor.
Your doctor coordinates your care, so you don't have to worry about where to go or who to call next.
Future care teams have a full picture of your health history — without you having to repeat
your story.
With your health records in hand, your care team knows your needs in the moment and reminds you to schedule checkups and tests. Plus, you can view your records 24/7.2
1. Affiliated providers may or may not have access to your Kaiser Permanente electronic health records.
2. These services available when you receive care from Kaiser Permanente medical offices.
Your doctor will build a care plan based on your needs and work with your care team to deliver high-quality, personalized care.
Preventive care to keep you healthy
Specialty care when you need it
Support for ongoing conditions
Get care in your language — with multilingual doctors and phone interpretation in more than 150 languages.
We've helped deliver millions of COVID-19 vaccines to our members, communities and underserved areas. Visit kp.org/covidvaccine to search vaccine appointments.
You can order refills by phone, online at on kp.org or through the app, and:
Visit an affiliated pharmacy (if eligible)
1. Must have a valid prescription on file with a Kaiser Permanente medical office or through the Mail Order Pharmacy. Some prescriptions are not eligible to be mailed, and we are not able to mail to the following states at this time: Arkansas, Kansas, Louisiana, North Carolina, Nebraska, Oklahoma, South Carolina, and South Dakota.
2. Must be within 15 miles of a participating pharmacy
3. These services available when you receive care at Kaiser Permanente medical offices
Personalized support
Get help for a wide range of conditions, like anxiety, depression, substance use disorder, and autism spectrum disorders.
No referrals needed
Make an appointment for therapy with Kaiser Permanente or affiliated providers without a referral.
Mental health options and resources
Learn more at kp.org/mentalhealth
Kaiser Permanente is committed to caring for our gender-diverse and transgender members and their families with respect and dignity. We aim to provide fair, equal, compassionate health care in a welcoming environment and follow the World Professional Association for Transgender Health (WPATH) Standards of Care.
For gender-affirming support resources, click here
Call us to find out how we can support your journey
Click here to learn about the wide range of care in Kaiser Permanente service areas, which include all or parts of:
You can get care in these areas and find Kaiser Permanente locations at kp.org/kpfacilities
You can order refills by phone, online at on kp.org or through the app, and:
Visit an affiliated pharmacy (if eligible)
1. Must have a valid prescription on file with a Kaiser Permanente medical office or through the Mail Order Pharmacy. Some prescriptions are not eligible to be mailed, and we are not able to mail to the following states at this time: Arkansas, Kansas, Louisiana, North Carolina, Nebraska, Oklahoma, South Carolina, and South Dakota.
2. Must be within 15 miles of a participating pharmacy
3. These services available when you receive care at Kaiser Permanente medical offices
Enjoy reduced rates on services
to help you stay healthy
With Fit Reward, you can earn a free gym membership at certain participating gyms. Whichever fitness center you choose, you can earn a $200 reward if you meet the program requirements. Learn more at kp.org/fitrewards.
Connect to better health
with online programs to help
you lose weight, quit smoking,
reduce stress, and more.
Get help reaching your
health goals by working
one-on-one with a wellness
coach by phone.
1. These services aren't covered under your health plan benefits and aren't subject to the terms set forth in your Evidence of Coverage or other plan documents. These services may be discontinued at any time without notice.
Click on the links below to learn more about the medical facilities on Maui
Click on the links below to learn more about the medical facilities on Hawaii Island
Kaiser Permanente enhanced options for getting care
(click to watch video)
Manage care in the palm of your hand
(click to watch video)
We make switching to Kaiser Permanente easy
(click to watch video)
Kaiser Permanente offers many ways to fill prescriptions
(click to watch video)
Your Kaiser Permanente Senior Advantage (HMO) Plan
With your HMO group plan for Medicare retirees, you get a wide range of care and support to help you stay healthy and get the most out of life. There are no deductibles to keep track of and next to no paperwork to worry about for the services you receive. When you come in for care, you’ll pay just a copay or coinsurance for most services covered by your plan. And by staying with us, you keep the advantages and convenience of being a Kaiser Permanente member: most services under one roof, online tools to manage your health, worldwide emergency coverage, and more.
To view or download plan details, scroll down.
Kaiser Permanente is an HMO plan with a Medicare contract. Enrollment in Kaiser Permanente depends on contract renewal. You must reside in the Kaiser Permanente Medicare health plan service area in which you enroll. Benefits, formulary, pharmacy network, premiums, and copayments/coinsurance may change on January 1 of each year.
The benefit information provided is a brief summary, not a complete description of benefits. For more information contact the plan. Limitations, copayments, and restrictions may apply.
Your Kaiser Permanente Senior Advantage (HMO) Plan
With your HMO group plan for Medicare retirees, you get a wide range of care and support to help you stay healthy and get the most out of life. There are no deductibles to keep track of and next to no paperwork to worry about for the services you receive. When you come in for care, you’ll pay just a copay or coinsurance for most services covered by your plan. And by staying with us, you keep the advantages and convenience of being a Kaiser Permanente member: most services under one roof, online tools to manage your health, worldwide emergency coverage, and more.
To view or download plan details, scroll down.
Kaiser Permanente is an HMO plan with a Medicare contract. Enrollment in Kaiser Permanente depends on contract renewal. You must reside in the Kaiser Permanente Medicare health plan service area in which you enroll. Benefits, formulary, pharmacy network, premiums, and copayments/coinsurance may change on January 1 of each year.
The benefit information provided is a brief summary, not a complete description of benefits. For more information contact the plan. Limitations, copayments, and restrictions may apply.
Our 3 Tier Point-of-Service (POS) plan provides members with access to Kaiser Permanente’s full-service care delivery system, contracted providers in the community, or any licensed non-contracted provider.
Click here to learn more about Added Choice
If you have questions about seeing a physician/facility outside of Kaiser Permanente, precertification, claims, or costs, contact our Expert Advisors at: 1-877-835-0539 or hi-choiceproductsupport@kp.org.
Our 3 Tier Point-of-Service (POS) plan provides members with access to Kaiser Permanente’s full-service care delivery system, contracted providers in the community, or any licensed non-contracted provider.
Click here to learn more about Added Choice
If you have questions about seeing a physician/facility outside of Kaiser Permanente, precertification, claims, or costs, contact our Expert Advisors at: 1-877-835-0539 or hi-choiceproductsupport@kp.org.
Your Traditional Copay HMO Plan Option
Pay copays for most services like primary care, specialty care, and prescriptions. Take advantage of no cost to you preventive, virtual, and telephonic care. Routine maternity services and primary care office visits for children through age 17 are also covered at no charge.
To view or download plan details scroll down and select your plan.
2023 Benefit summary (medical only)
2023 Benefit summary (medical, drug, and optical)
Your Traditional Copay HMO Plan Option
Pay copays for most services like primary care, specialty care, and prescriptions. Take advantage of no cost to you preventive, virtual, and telephonic care. Routine maternity services and primary care office visits for children through age 17 are also covered at no charge.
To view or download plan details scroll down and select your plan.
2023 Benefit summary (medical only)
2023 Benefit summary (medical, drug, and optical)
Your Traditional Copay HMO Plan Option
Pay copays for most services like primary care, specialty care, and prescriptions. Take advantage of no cost to you preventive, virtual, and telephonic care. Routine maternity services and primary care office visits for children through age 17 are also covered at no charge.
To view or download plan details scroll down and select your plan.
2024 Benefit summary (medical only)
2024 Benefit summary (medical, drug, and optical)
Log-in to kp.org and email us directly with your non-urgent questions or comments, and get a response within 3 business days.
Already a Kaiser Permanente Member?
Sign in or register at kp.org or scroll down to contact member services for your area:
Hawaii Member Services Care Center
Monday through Friday, 8 a.m. to 5 p.m. and Saturday, 8 a.m. to 12 p.m. (closed holidays)